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Yvette & Lenard — Dog Safety & Essentials

Yvette & Lenard — Dog Safety & Essentials Yvette & Lenard — Dog Safety & Essentials Yvette & Lenard — Dog Safety & Essentials

Terms and Conditions

Terms & Conditions

Last updated: December 12, 2025

Welcome to Yvette & Lenard — Dog Safety & Essentials. By visiting our website or placing an order, you agree to the terms below. These terms are designed to be clear, fair, and protective of both you and our business.

1. About Our Products

Yvette & Lenard offers dog safety and everyday essential products selected for practical use by dog owners.

All products are intended to assist with safety, restraint, visibility, or convenience. No product can guarantee protection against injury, escape, or accidents.

It is the customer’s responsibility to:

  • Select products appropriate for their dog’s size, strength, and behavior
  • Use products as intended and according to any provided instructions
  • Inspect products regularly for wear or damage

If a product shows signs of damage or excessive wear, discontinue use immediately.

2. Proper Use & Safety Disclaimer

Dog safety products are support tools, not replacements for:

  • Training
  • Supervision
  • Responsible handling

By purchasing from Yvette & Lenard, you acknowledge and agree that:

  • Dogs can behave unpredictably
  • No product is fail-proof
  • You assume all responsibility for the use of any product purchased

Yvette & Lenard is not responsible for injuries, damages, or losses resulting from misuse, improper sizing, failure to supervise, or failure to follow instructions.

3. Orders

  • Orders are accepted 24/7 through our online store.
  • Once an order is placed, it cannot be changed or canceled.
  • We reserve the right to cancel any order due to inventory errors, pricing errors, or suspected fraudulent activity.
  • If an order is canceled by us, a full refund will be issued.

4. Pricing & Payments

  • All prices are listed in U.S. dollars.
  • Payment is required at checkout.
  • Prices and availability may change without notice.

5. Shipping

  • Orders are processed during normal business days.
  • Shipping times may vary, especially during holidays or high-volume periods.
  • Once an order has shipped, Yvette & Lenard is not responsible for carrier delays, lost packages, or delivery issues caused by the shipping provider.

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

6. Returns & Refunds

Due to hygiene and safety considerations, all sales are final unless otherwise stated.

Returns or refunds will only be considered if:

  • You received the wrong item, or
  • The item received is significantly different from what was described

If this occurs, you must contact us within 3 days of delivery.

Items must be unused, unaltered, and in the same condition as received. Requests submitted outside the 3-day window will not be accepted.

7. Limitation of Liability

To the fullest extent permitted by law, Yvette & Lenard shall not be liable for:

  • Indirect or incidental damages
  • Injuries to pets or persons
  • Property damage
  • Losses resulting from the use or misuse of our products

Your purchase and use of our products is at your own risk.

8. Intellectual Property

All content on this website — including text, images, logos, branding, and design — is the property of Yvette & Lenard LLC and may not be copied, reproduced, or used without written permission.

9. Privacy

We respect your privacy. Customer information is used solely to process orders and provide customer support. We do not sell or share personal information with third parties except as required to fulfill an order or comply with the law.

10. Changes to These Terms

Yvette & Lenard reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to the website.

11. Contact

If you have questions regarding these Terms & Conditions, please contact us through the website’s contact form or by email at:

yvetteandlenard@gmail.com

Copyright © 2025 Yvette & Lenard LLC

All Rights Reserved.

Return and Refund Policy


Return & Refund Policy

Last updated: December 12, 2025

At Yvette & Lenard — Dog Safety & Essentials, each order is carefully selected, inspected, and packaged with attention to quality and safety. Because our products are intended for use with pets, and due to hygiene and safety considerations, all sales are final.

We encourage customers to review product details and descriptions carefully before placing an order.

Final Sale Policy

All items purchased from Yvette & Lenard are final sale.

We do not offer returns, refunds, exchanges, or order changes for reasons including, but not limited to:

  • Fit, sizing, or suitability
  • Personal preference or change of mind
  • Buyer’s remorse
  • Improper use or misunderstanding of product purpose

Once an order has been processed and shipped, it cannot be modified or canceled.

If We Make a Mistake

If Yvette & Lenard makes an error with your order, we will absolutely make it right.

This includes situations such as:

  • Receiving the incorrect item
  • Receiving an item that is clearly different from what was ordered or described

If this occurs, please contact us within 3 days of delivery so we can promptly review the issue and determine the appropriate resolution.

Resolution Guidelines

To qualify for a correction:

  • The item must be unused, unaltered, and in original condition
  • The request must be submitted within the 3-day window
  • Photo documentation may be requested to assist with review

When an error is confirmed, we may offer:

  • A replacement (when available), or
  • A refund, at our discretion

Items Not Eligible for Return or Refund

The following situations are not considered errors and are not eligible for return or refund:

  • Normal product variation
  • Incorrect sizing selection
  • Damage resulting from use, chewing, pulling, or wear
  • Shipping delays or issues caused by the carrier after shipment

Our Commitment

We value trust and transparency. While all sales are final, we stand behind our business and will take responsibility if we make a mistake.

Contact

If you believe there is an issue with your order, please contact us at:

yvetteandlenard@gmail.com

Please include your order number and a brief description of the concern.

Copyright © 2025 Yvette & Lenard LLC

All Rights Reserved.

Frequently Asked Questions

Have a question? We’re here to help.

Below you’ll find answers to the most common questions about our products, shipping, and policies. We aim to keep things clear, simple, and transparent so you can shop with confidence.

Yvette & Lenard offers thoughtfully selected dog safety and everyday essential products designed to support responsible pet ownership and daily routines.


Our products are designed for general use, but every dog is different. It is the customer’s responsibility to select items appropriate for their dog’s size, strength, and behavior. Always supervise use and discontinue use if a product shows signs of wear or damage.


No product can guarantee complete safety or prevent all accidents. Our products are support tools and do not replace proper training, supervision, or responsible handling.


Product descriptions include sizing and usage details when applicable. We recommend reviewing these carefully and selecting the size best suited for your dog. If you are unsure, choosing the more conservative or appropriate size for your dog’s weight and strength is recommended.


Once an order has been placed, it cannot be changed or canceled. Please review your order carefully before completing checkout.


Due to hygiene and safety considerations, all sales are final. We do not accept returns, refunds, or exchanges unless we have made a mistake with your order.


If Yvette & Lenard makes an error, we will make it right. Please contact us within 3 days of delivery so we can review and resolve the issue promptly.


Orders are processed during normal business days. Shipping times vary based on carrier and destination and may be longer during holidays or high-volume periods.


Yes. Tracking information is provided once your order has shipped.


Once an order has shipped, delivery times and handling are the responsibility of the shipping carrier. We are not responsible for carrier delays or lost packages, but we encourage customers to use tracking information to monitor delivery.


No product is indestructible. Dogs that chew aggressively or pull heavily may cause faster wear or damage. Products should be inspected regularly and replaced if they show signs of stress or damage.


All products sold by Yvette & Lenard are new.


f you have questions or need assistance, please contact us at:

yvetteandlenard@gmail.com



Copyright © 2026 Yvette & Lenard LLC

All Rights Reserved.

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