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Terms & Conditions
Last updated: December 12, 2025
Welcome to Yvette & Lenard — Dog Safety & Essentials. By visiting our website or placing an order, you agree to the terms below. These terms are designed to be clear, fair, and protective of both you and our business.
1. About Our Products
Yvette & Lenard offers dog safety and everyday essential products selected for practical use by dog owners.
All products are intended to assist with safety, restraint, visibility, or convenience. No product can guarantee protection against injury, escape, or accidents.
It is the customer’s responsibility to:
If a product shows signs of damage or excessive wear, discontinue use immediately.
2. Proper Use & Safety Disclaimer
Dog safety products are support tools, not replacements for:
By purchasing from Yvette & Lenard, you acknowledge and agree that:
Yvette & Lenard is not responsible for injuries, damages, or losses resulting from misuse, improper sizing, failure to supervise, or failure to follow instructions.
3. Orders
4. Pricing & Payments
5. Shipping
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
6. Returns & Refunds
Due to hygiene and safety considerations, all sales are final unless otherwise stated.
Returns or refunds will only be considered if:
If this occurs, you must contact us within 3 days of delivery.
Items must be unused, unaltered, and in the same condition as received. Requests submitted outside the 3-day window will not be accepted.
7. Limitation of Liability
To the fullest extent permitted by law, Yvette & Lenard shall not be liable for:
Your purchase and use of our products is at your own risk.
8. Intellectual Property
All content on this website — including text, images, logos, branding, and design — is the property of Yvette & Lenard LLC and may not be copied, reproduced, or used without written permission.
9. Privacy
We respect your privacy. Customer information is used solely to process orders and provide customer support. We do not sell or share personal information with third parties except as required to fulfill an order or comply with the law.
10. Changes to These Terms
Yvette & Lenard reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to the website.
11. Contact
If you have questions regarding these Terms & Conditions, please contact us through the website’s contact form or by email at:
Copyright © 2025 Yvette & Lenard LLC
All Rights Reserved.
Return & Refund Policy
Last updated: December 12, 2025
At Yvette & Lenard — Dog Safety & Essentials, each order is carefully selected, inspected, and packaged with attention to quality and safety. Because our products are intended for use with pets, and due to hygiene and safety considerations, all sales are final.
We encourage customers to review product details and descriptions carefully before placing an order.
Final Sale Policy
All items purchased from Yvette & Lenard are final sale.
We do not offer returns, refunds, exchanges, or order changes for reasons including, but not limited to:
Once an order has been processed and shipped, it cannot be modified or canceled.
If We Make a Mistake
If Yvette & Lenard makes an error with your order, we will absolutely make it right.
This includes situations such as:
If this occurs, please contact us within 3 days of delivery so we can promptly review the issue and determine the appropriate resolution.
Resolution Guidelines
To qualify for a correction:
When an error is confirmed, we may offer:
Items Not Eligible for Return or Refund
The following situations are not considered errors and are not eligible for return or refund:
Our Commitment
We value trust and transparency. While all sales are final, we stand behind our business and will take responsibility if we make a mistake.
Contact
If you believe there is an issue with your order, please contact us at:
Please include your order number and a brief description of the concern.
Copyright © 2025 Yvette & Lenard LLC
All Rights Reserved.
Have a question? We’re here to help.
Below you’ll find answers to the most common questions about our products, shipping, and policies. We aim to keep things clear, simple, and transparent so you can shop with confidence.
Yvette & Lenard offers thoughtfully selected dog safety and everyday essential products designed to support responsible pet ownership and daily routines.
Our products are designed for general use, but every dog is different. It is the customer’s responsibility to select items appropriate for their dog’s size, strength, and behavior. Always supervise use and discontinue use if a product shows signs of wear or damage.
No product can guarantee complete safety or prevent all accidents. Our products are support tools and do not replace proper training, supervision, or responsible handling.
Product descriptions include sizing and usage details when applicable. We recommend reviewing these carefully and selecting the size best suited for your dog. If you are unsure, choosing the more conservative or appropriate size for your dog’s weight and strength is recommended.
Once an order has been placed, it cannot be changed or canceled. Please review your order carefully before completing checkout.
Due to hygiene and safety considerations, all sales are final. We do not accept returns, refunds, or exchanges unless we have made a mistake with your order.
If Yvette & Lenard makes an error, we will make it right. Please contact us within 3 days of delivery so we can review and resolve the issue promptly.
Orders are processed during normal business days. Shipping times vary based on carrier and destination and may be longer during holidays or high-volume periods.
Yes. Tracking information is provided once your order has shipped.
Once an order has shipped, delivery times and handling are the responsibility of the shipping carrier. We are not responsible for carrier delays or lost packages, but we encourage customers to use tracking information to monitor delivery.
No product is indestructible. Dogs that chew aggressively or pull heavily may cause faster wear or damage. Products should be inspected regularly and replaced if they show signs of stress or damage.
All products sold by Yvette & Lenard are new.
f you have questions or need assistance, please contact us at:
Copyright © 2026 Yvette & Lenard LLC
All Rights Reserved.
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